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10px;display:flex}.conv-block__location{background:var(--bg-subtle,#0000000d);color:var(--color-accent);font-size:var(--font-size-xs,13px);border-radius:6px;align-items:center;gap:4px;margin-top:8px;padding:3px 8px;font-weight:600;display:inline-flex}.conv-block__tabs{border-bottom:1px solid var(--border-subtle);gap:14px;margin-top:10px;display:flex}.conv-block__tab{color:var(--text-muted);font-size:var(--font-size-xs,13px);border-bottom:2px solid #0000;padding-bottom:6px}.conv-block__tab--active{color:var(--text-primary);border-bottom-color:var(--color-accent);font-weight:600}.conv-block__filters{color:var(--text-muted);flex-wrap:wrap;gap:8px;margin-top:8px;font-size:12px;display:flex}.conv-block__items{flex:1;overflow-y:auto}.conv-block__item{text-align:left;border:none;border-bottom:1px solid var(--border-subtle);cursor:pointer;width:100%;color:var(--text-primary);background:0 0;padding:10px 12px;display:block}.conv-block__item:hover{background:var(--bg-hover,#00000008)}.conv-block__item--active{background:var(--bg-subtle,#0000000d)}.conv-block__item-top{justify-content:space-between;gap:8px;margin-bottom:3px;display:flex}.conv-block__item-name{font-weight:600}.conv-block__item-time{color:var(--text-muted);white-space:nowrap;font-size:12px}.conv-block__item-preview{color:var(--text-muted);font-size:var(--font-size-xs,13px);-webkit-line-clamp:3;-webkit-box-orient:vertical;display:-webkit-box;overflow:hidden}.conv-block__thread{border-right:1px solid var(--border-subtle);flex-direction:column;min-width:0;display:flex}.conv-block__thread-header{border-bottom:1px solid var(--border-subtle);justify-content:space-between;align-items:center;padding:12px 14px;display:flex}.conv-block__thread-name{font-size:16px;font-weight:700}.conv-block__mark-unread{border:1px solid var(--color-accent);color:var(--color-accent);border-radius:6px;padding:4px 10px;font-size:12px;font-weight:600}.conv-block__messages{flex-direction:column;flex:1;gap:12px;padding:14px;display:flex;overflow-y:auto}.conv-block__date-sep{text-align:center;margin:4px 0}.conv-block__date-sep span{background:var(--bg-subtle,#0000000f);color:var(--text-muted);border-radius:999px;padding:3px 10px;font-size:12px;display:inline-block}.conv-block__msg{flex-direction:column;max-width:78%;display:flex}.conv-block__msg--in{align-self:flex-start;align-items:flex-start}.conv-block__msg--out{align-self:flex-end;align-items:flex-end}.conv-block__msg-sender{color:var(--text-muted);margin-bottom:3px;font-size:12px}.conv-block__bubble{white-space:pre-wrap;border-radius:12px;padding:9px 12px;line-height:1.4}.conv-block__msg--in .conv-block__bubble{background:var(--bg-subtle,#e7e7e8);color:var(--text-primary);border-bottom-left-radius:3px}.conv-block__msg--out .conv-block__bubble{color:#fff;background:#1f1f20;border-bottom-right-radius:3px}.conv-block__msg-time{color:var(--text-muted);margin-top:3px;font-size:12px}.conv-block__composer{border-top:1px solid var(--border-subtle);padding:12px 14px}.conv-block__composer-input{box-sizing:border-box;border:1px solid var(--border-subtle);width:100%;color:var(--text-primary);background:var(--bg-card);font:inherit;resize:none;border-radius:8px;min-height:44px;padding:10px 12px;display:block}.conv-block__composer-input:focus{border-color:var(--color-accent);outline:none}.conv-block__composer-input::placeholder{color:var(--text-muted)}.conv-block__composer-actions{justify-content:flex-end;align-items:center;gap:10px;margin-top:10px;display:flex}.conv-block__template{border:1px solid var(--color-accent);color:var(--color-accent);font-size:var(--font-size-xs,13px);border-radius:999px;padding:6px 14px;font-weight:600}.conv-block__send{background:var(--color-accent);color:#fff;font-size:var(--font-size-xs,13px);cursor:pointer;border:none;border-radius:999px;align-items:center;gap:5px;padding:6px 16px;font-weight:600;display:inline-flex}.conv-block__send:disabled{opacity:.5;cursor:not-allowed}.conv-block__contact{padding:16px 14px;overflow-y:auto}.conv-block__contact-name{margin-bottom:8px;font-size:19px;font-weight:700}.conv-block__contact-tags{flex-wrap:wrap;gap:6px;margin-bottom:14px;display:flex}.conv-block__tag{text-transform:uppercase;letter-spacing:.03em;border:1px solid #0000;border-radius:10px;padding:2px 9px;font-size:12px;font-weight:700;display:inline-block}.conv-block__tag--pastdue{color:var(--color-accent);background:#b820251f;border-color:#b820254d}.conv-block__tag--frozen{color:#0e8a96;background:#16bdca24;border-color:#16bdca4d}.conv-block__tag--cancel-intent{background:var(--color-accent);color:#fff}.conv-block__tag--past-due{color:var(--color-accent);background:#b820251f;border-color:#b820254d}.conv-block__tag--churn{color:#b8860b;background:#fcc80a2e;border-color:#fcc80a59}.conv-block__tag--no-show{color:#3f6fd1;background:#76a9fa2e;border-color:#76a9fa59}.conv-block__unread{background:var(--color-accent);color:#fff;vertical-align:middle;border-radius:999px;justify-content:center;align-items:center;min-width:16px;height:16px;margin-left:6px;padding:0 4px;font-size:12px;font-weight:700;display:inline-flex}.conv-block__item-name{align-items:center;display:inline-flex}.conv-block__item .conv-block__tag{margin-top:6px}.conv-block__field{margin-bottom:12px}.conv-block__field-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;margin-bottom:2px;font-size:12px}.conv-block__field-value{font-size:calc(var(--font-size-sm) + 2px);word-break:break-word}.conv-block__divider{background:var(--border-subtle);height:1px;margin:14px 0}.conv-block__activity{margin-top:4px}.conv-block__activity-legend{align-items:center;gap:5px;margin-bottom:4px;display:flex}.conv-block__activity-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px;display:inline-block}.conv-block__activity-dot--revenue{background:#b82025}.conv-block__activity-dot--visits{background:#16bdca}.conv-block__activity-legend-label{color:var(--text-muted);margin-right:6px;font-size:11px}.conv-block__edit-advanced{text-align:center;border:1px solid var(--color-accent);color:var(--color-accent);font-size:var(--font-size-xs,13px);border-radius:999px;margin-top:6px;padding:8px;font-weight:600}.conv-block__save{background:var(--color-accent);color:#fff;opacity:.7;cursor:not-allowed;border:none;border-radius:999px;width:100%;margin-top:10px;padding:9px;font-weight:600}.conv-block__ai-panel{border-left:1px solid var(--border-subtle);background:var(--bg-subtle,#00000005);flex-direction:column;height:100%;min-height:0;display:flex;overflow:hidden}.conv-block__ai-header{border-bottom:1px solid var(--border-subtle);color:var(--color-accent);align-items:center;gap:7px;padding:12px 14px 10px;font-size:13px;font-weight:700;display:flex}.conv-block__ai-body{flex-direction:column;flex:1;min-height:0;display:flex;overflow:hidden}.conv-block__ai-actions{flex-direction:column;flex:1;gap:8px;min-height:0;padding:14px 12px 10px;display:flex;overflow-y:auto}.conv-block__ai-draft{border:1px solid var(--color-accent);background:var(--bg-card);min-height:0;color:var(--text-primary);font:inherit;resize:none;border-radius:8px;outline:none;flex:1;margin:0 12px 12px;padding:10px 12px;font-size:12px;line-height:1.5}.conv-block__ai-action{text-align:left;border:1px solid var(--border-subtle);background:var(--bg-card);width:100%;color:var(--text-primary);cursor:pointer;border-radius:8px;padding:10px 12px;font-size:12px;line-height:1.4;transition:border-color .15s,background .15s}.conv-block__ai-action:hover{border-color:var(--color-accent);background:#b820250a}.conv-block__ai-action--active{border-color:var(--color-accent);color:var(--color-accent);background:#b8202512;font-weight:600}@media (width<=700px){.conv-block{grid-template-columns:1fr}.conv-block__contact,.conv-block__ai-panel,.conv-block__activity{display:none}}.conv-block__empty{border:1px solid var(--border-subtle);border-radius:var(--radius-md);color:var(--text-muted);margin:12px 0;padding:16px}.msg-draft{border:1px solid 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6px;font-size:11px;font-weight:600}.msg-draft__textarea{box-sizing:border-box;background:var(--bg-card);width:100%;color:var(--text-primary);font:inherit;resize:vertical;border:none;outline:none;min-height:180px;padding:10px 14px 14px;font-size:13px;line-height:1.55;display:block}.suggestions-block{flex-wrap:wrap;gap:8px;margin-top:12px;display:flex}.suggestions-block__chip{background:var(--bg-card);border:1px solid var(--border-subtle);color:var(--text-secondary);cursor:pointer;font-size:var(--font-size-sm);text-align:left;border-radius:999px;padding:6px 14px;line-height:1.4;transition:border-color .15s,color .15s,background .15s}.suggestions-block__chip:hover:not(:disabled){background:var(--bg-hover);border-color:var(--accent);color:var(--text-primary)}.suggestions-block__chip--disabled,.suggestions-block__chip:disabled{cursor:default;opacity:.45}.message-wrapper{border-bottom:1px solid var(--border-subtle);gap:12px;padding:20px 24px;display:flex}.message-wrapper--user{background:var(--bg-panel);align-items:center;padding-top:10px;padding-bottom:10px}.message__avatar{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:13px;font-weight:700;display:flex}.message__avatar--ai{color:var(--color-accent);background:0 0}.message__avatar--user{background:var(--bg-hover);color:var(--text-secondary);border:1px solid var(--border-color)}.message__body{flex:1;min-width:0}.message-wrapper--user .message__body{flex-direction:row;justify-content:space-between;align-items:center;gap:16px;display:flex}.message-wrapper--user .message__role{flex-shrink:0;margin-bottom:0}.message__role{font-size:var(--font-size-sm);color:var(--text-muted);white-space:nowrap;margin-bottom:6px;font-weight:600}.message__text{font-size:var(--font-size-base);color:var(--text-primary);word-break:break-word;line-height:1.6}.message__text em{color:var(--text-secondary);font-style:normal}.message__cursor{background:var(--color-accent);vertical-align:text-bottom;width:2px;height:14px;margin-left:2px;animation:1s infinite blink;display:inline-block}@keyframes blink{0%,50%{opacity:1}51%,to{opacity:0}}@media (width<=768px){.message-wrapper{padding:16px}}.message__feedback{gap:8px;margin-top:12px;display:flex}.message__feedback-btn{border:1px solid var(--border-color);border-radius:var(--radius-sm);color:var(--text-secondary);cursor:pointer;background:0 0;padding:4px 8px;transition:background .15s,color .15s}.message__feedback-btn:hover{background:var(--bg-hover);color:var(--text-primary)}.message__feedback-btn--selected{border-color:var(--color-accent);background:var(--color-accent);color:#fff}.message-list{flex:1;min-height:0;padding:0;overflow-y:auto}.message-list__recent-prompts{padding:16px 24px 24px}.message-list__recent-label{font-size:var(--font-size-sm);color:var(--text-muted);margin-bottom:10px;font-weight:600;display:block}.message-list__recent-chips{flex-wrap:wrap;gap:8px;display:flex}.message-list__recent-chip{background:var(--bg-panel);border:1px solid var(--border-color);font-size:var(--font-size-sm);color:var(--text-primary);cursor:pointer;border-radius:20px;padding:6px 14px;transition:background .15s,border-color .15s}.message-list__recent-chip:hover{background:var(--bg-hover);border-color:var(--color-accent);color:var(--color-accent)}.message-composer{border-top:1px solid var(--border-color);background:var(--bg-base);align-items:flex-end;gap:10px;padding:16px 24px;display:flex}.message-composer__input{background:var(--bg-input);border:1px solid var(--border-color);border-radius:var(--radius-md);font-size:var(--font-size-base);font-family:var(--font-family);color:var(--text-primary);resize:none;outline:none;flex:1;min-height:48px;max-height:160px;padding:12px 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.15s}.share-modal__add-btn:hover{background:var(--color-accent-dark)}.share-modal__section-label{text-transform:uppercase;letter-spacing:.07em;color:var(--text-muted);padding:10px 20px 6px;font-size:11px;font-weight:700}.share-modal__list{max-height:220px;margin:0;padding:0 20px;list-style:none;overflow-y:auto}.share-modal__list-item{border-bottom:1px solid var(--border-subtle);align-items:center;gap:10px;padding:8px 0;display:flex}.share-modal__list-item:last-child{border-bottom:none}.share-modal__avatar{background:var(--color-accent);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:12px;font-weight:700;display:flex}.share-modal__avatar--guest{background:var(--bg-hover);color:var(--text-secondary)}.share-modal__user-info{flex-direction:column;flex:1;gap:1px;min-width:0;display:flex}.share-modal__user-name{font-size:var(--font-size-sm);color:var(--text-primary);font-weight:600}.share-modal__user-email{color:var(--text-muted);text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.share-modal__badge{color:var(--text-muted);background:var(--bg-hover);white-space:nowrap;border-radius:10px;padding:2px 8px;font-size:11px;font-weight:600}.share-modal__select--inline{padding:4px 6px;font-size:11px}.share-modal__remove-btn{border-radius:var(--radius-sm);width:24px;height:24px;color:var(--text-muted);cursor:pointer;background:0 0;border:none;flex-shrink:0;justify-content:center;align-items:center;transition:background .15s,color .15s;display:flex}.share-modal__remove-btn:hover{background:var(--bg-hover);color:var(--color-negative)}.share-modal__footer{border-top:1px solid var(--border-subtle);justify-content:space-between;align-items:center;padding:12px 20px;display:flex}.share-modal__copy-btn{border:1px solid var(--border-color);border-radius:var(--radius-sm);font-size:var(--font-size-sm);font-family:var(--font-family);color:var(--text-secondary);cursor:pointer;background:0 0;align-items:center;gap:6px;padding:7px 12px;transition:background .15s,color .15s,border-color .15s;display:flex}.share-modal__copy-btn:hover{background:var(--bg-hover);color:var(--text-primary);border-color:var(--color-accent)}.share-modal__done-btn{background:var(--bg-card);border:1px 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